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Role DescriptionIn the role as Global Sr. Customer Facing Coordinator you will have the responsibility for all operational activities related to the inter-company replenishment and/or supply to 3rd party customers for the assigned region/markets. In addition, continuous improvement related to these activities play a key role.
Responsibilities- End to end Customer Care - Interaction with the global 3PL providing all information and documentation needed. - Drive the process improvements related to the scope of work to ensure efficiency and high quality of the output - Identifying improvements, prioritize based on impact and complexity and implement the change - Ability to influence and convince stakeholders and colleagues to accept and adapt the improved way of working - Ensure correct set up and maintenance of customer master data, pricing, business partner data, commercial agreements and conditions, trade compliance data and licenses for all responsible data fields.
Requirements- Bachelor degree in the area of Supply Chain, Business Administration, Logistics or similar - 5 years of related work experience in customer service/supply chain management - Preferably, previous experience in an international environment within the Pharmaceutical/Healthcare industry - Big plus if worked with Rapid Response and SAP - Fluency in English, big plus for Dutch
Are you interested and do want to apply for this role, please fill out your application via the apply button below and contact Jeroen Zanting.