German Back Office Employee

Bedrijfsnaam: -
Plaatsingsdatum: 15/01/2019
Standplaats: -


SIRE® is the market leader in Life Sciences recruitment. We believe the recruitment market needs to gear up in technology and continuous innovation. We like technology, in a Life Sciences market driven on science, we couldn’t stay behind; we drive Recruitment Science. Investing a majority of our turnover in technology enables us to use unique Resource Technologies. By using highly advanced algorithms, we enable our team of Resource & Data Strategists© to maintain the most advanced, detailed and complete Life Sciences network in Europe. This big data enables us to work Reverse Recruitment©: we first analyze the market in-depth before we go out to the market. Because we analyze the whole market, we can compare facts and data. This enables us to do Facts & Big Data Recruitment©, making sure we, or better yet, you find the right career!Our client is a professional Pharmaceutical organisation, based in Noord-Brabant Netherlands.Role DescriptionAs the Back Office Employee you are the first point of contact for customers in German and English.

ResponsibilitiesOrder Management:
- Works with other CS sub teams to ensure set up of pre-order entry tasks is done.
- Screens and acts on incoming orders by determining the correct order process, i.e.: standard, specialized, sample, make to order, imlygic
- Prepares export documentation
- Sets up special shipping, packaging and/or invoice instructions.

Distribution management
- Timely resolution of drug product issues or transport issues affecting timely and in full shipping to customers
- Takes a proactive approach to identifying breakdowns in service or systems, information flows and processes.
- Correct shipping documentation and timely handover to relevant departments and/or suppliers.

Requirements- MBO 4 and higher
- Fluency in German & English
- Minimum 1 to 2 years of related experience in customer service or sales
- Education in Economics, Business Administration Supply Chain Management or related area
- Computer skills and ERP experience
- Experience with issue handling in a Supply Chain environment

Are you interested and do want to apply for this role, please fill out your application via the apply button below and contact Windimi Post.




Plaatsingsdatum :
Referentienummer :
Standplaats :
Adres :
Postcode :
9723 HK
Opleidingsniveau :
Uren :
Nader te bepalen
Dienstverband :
Werkervaring :
< 1 jaar (starter)
Contactgegevens :